FAQs
How do I prepare my soup?
Grab your favourite mug or bowl (travel mugs work a treat too) and simply add 250ml freshly boiled water whilst stirring well. If you like you like your soup thicker, add less water.
Please note: we avoid gums, emulsifiers and dairy to keep our ingredients as clean as can be. As a result our soups need a little more love when it comes to preparation - freshly boiled water, a whisk or a fork should do the trick! Caking is perfectly normal - this is just because we use REAL, raw veg powders and no artificial preservatives.
I have a dietary requirement, can I still have these soups?
Yep! Every soup is gluten-free, vegan and free from all 14 major allergens. Our soups are prepared in a BRC AA accredited factory so we can be extra sure. If you have any concerns at all, please drop us an email and we will do our best help.
Why are these a healthier alternative to other instant soups?
We champion REAL whole-food ingredients (veggies, herbs and spices) which give you plenty of flavour and essential nutrients. This means we leave out any artificial flavours, colours or preservatives.
How will my soup arrive?
After placing your order, you'll receive updates on dispatch and tracking from EVRI. Soups come in boxes of 12 individual sachets or our taster bundles which are letterbox friendly.
I want to stock these in my shop or office, can you help?
Of course! Please email us at bella@wearesoulkitchen.com for wholesale pricing.
I've had a problem with my delivery - help!
Please us an email with your order number and more information - bella@wearesoulkitchen.com
How do I recycle my empty packets?
Check with your local council or authority if they accept LDPE 4 for recycling in domestic household recycling bins. If not, most major supermarkets will accept these with their carrier bag recycling. We are working on compostable packaging options.
How are Soul Kitchen soups made?
We select the best dried ingredients and blend each soup in small batches using our secret recipes.
Are your soups spicy?
You certainly won't find out soups bland! Because we try to reduce salt content and don't add any sugar - we've developed our recipes with inspiration from international cuisine (Mexico, Thailand & India). We advise that all our soups are medium in spice but of course everyone's preference is different. Our Curried Sweet Potato & Pumpkin soup is low-medium spice rating.
What is the shelf life on your soups?
Our current batch has a best-before date of the END OF FEB 2025. By choosing to avoid emulsifiers, stabilisers, and artificial preservatives, our shelf life may be slightly shorter than others. We believe natural ingredients are worth it. Remember, this is a best before rather than a use by date! We hate food waste so please remember to look out for discounts on any shorter life products!